I do communicate differently with people from different groups and cultures. My depth of involvement with people from different groups and cultures will depend on the extent to which we “are tuned into the same level of meaning,” that is, the factual or emotional-content messages. I seek to structure the discussion within persons comfort zone so they remain very comfortable while sharing with me. It requires me to behave in ways that are appropriate by becoming knowledgeable motivated and skilled at communicating with others (Beebe, Beebe & Redmond, 2011).
When relating to persons whose culture is different to mine I tend to be very mindful of the type of information I disclose. I pay close attention to their language as well as non-verbal cues. For example, about three weeks ago, a lady who spent a number of years living abroad returned to her homeland and she is desirous of establishing a early childhood centre so she was enquiring about the guidelines for doing so. Throughout our initial conversation, I asked lots of questions and listened attentively in order to understand her contexts and the feasible of such a venture becoming a reality. I also avoided negative judgment about the success of the venture. She is aware that based on her experiences, what she is seeking to bring is quite unique, of very high standard so I sort to encourage her even though I would have shared with her the general cost families pay towards such a service.
It is important that we consider other persons world view or frame of reference and use their cultural priorities and assumptions when communicating (Beebe, Beebe & Redmond, 2011). This is necessary in order to accomplish purpose. It helps to avoid cultural noise and distortion.
Reference
Beebe, S. A., Beebe, S. J., & Redmond, M. V. (2011). Interpersonal communication: Relating to others (6th ed.). Boston, MA: Allyn & Bacon.
Evlyn,
ReplyDeleteYou wrote a very informative post. You chose some great skills to use while communicating with lady interested in establishing a early childhood center. Asking questions, listening attentively, and avoiding judgment are great communicating skills to use to help you understand exactly what she needs to do to get this venture started. I enjoy reading this blog and I learned a lot.
Evlyn,
ReplyDeleteTry to withhold the judgement long enogh to gain a deeper understanding than first impressions allow(Ganzales-Mena 2010).When we meet an individual who is different from my culture or dominant culture we have to have an open mind in order to build a relationship.I believe that for the children as well as for families our active listening matters equally. Paying attention to verbal and non verbal communication patterns makes a huge difference on the delivery and receiving of the message.
Thank you for sharing!!
Reference:
Gonzalez-Mena, J. (2010). 50 strategies for communicating and working with diverse families. Upper Saddle River, NJ: Pearson Education, Inc.
Evlyn,
ReplyDeleteConsidering the other person's points of view is critical. It will help suspending judgment, being bias and avoid stereotyping. In essence we have to try to avoid cultural myopia and take the time to listen, understand, and give support where necessary. What we have to remember also is that nonverbal cues can be contradictory (O'Hair, & Wiemann, 2009). The nonverbal cues given may convey meaning that is so opposite to the verbal messages the reason why we need to become more knowledgeable and skilled in communicating with others.
Resources
O'Hair, & Wiemann (2009). Real Communication: An Introduction. Bedford/St. Martin's, Boston